Office Administrator (Part-time)
The Role
Gold Key Learning is seeking a highly organized, detail-oriented, and proactive individual to join our team as an Office Administrator. This position is integral to the smooth operation of our business, providing administrative support, client communication, and marketing efforts.
The Office Administrator provides a critical communication link between our customers and tutors, handling sensitive documentation, payments, and scheduling.
They support the Director with onboarding students and tutors.
Our ideal candidate is an experienced professional, with strong communication and interpersonal skills. They act with tact, courtesy and diplomacy in their dealings with customers and others.
About Gold Key Learning
Since 2011, Gold Key Learning has been supporting K-12 and adult learners to achieve exceptional results through one on one, online and small group classes.
Gold Key’s award-winning tutors hold test preparation and academic tutoring qualifications with certification, classroom teaching experience and professional experience in the field of study.
What you’ll do as an Office Administrator
- Accept phones calls and email inquiries with new parents; set up meetings, send out paperwork, share the benefits students gain by working with Gold Key Learning.
- Accept calls from potential new tutors, pre-screen applicants, set up interviews distribute agreements, track, collect and file critical documentation like Police Checks.
- Liaise with parents via phone and email, collect student documentation and signed Agreements.
- Accept monthly payments by e-transfer and track payments using the Invoice 2 Go platform. Ensure all students have paid prior to attending classes with tutors.
- Monitor social media.
- Investigate short term advertising options – posterboards outside library entrances – provide options for creating awareness.
What You’ll Need to be Successful
- Demonstrated experience in working independently and following general direction.
- Ability to act with discretion and handle confidential information.
- Experience with bookkeeping and data entry.
- Sales and/or office management background an asset.
- Access to reliable technology (computer, printer and internet connection) and a suitable work environment.
How to Apply
- Submit your resume along with a well considered cover letter outlining how you meet the qualifications for this role.
- Provide or be prepared to provide a police clearance letter.
Applications with generic or missing cover letters will not be considered. Our thanks to all who apply, only those applicants being considered will be contacted.